Opportunities

Marketing and Communications Officer [Full Time]

Serendipity is looking to recruit a Marketing and Communications Officer. This post comes at an exciting time in the organisation’s development and will make a significant contribution to achieving Serendipity ambitions including:

  • Raising the positive profile of Serendipity and the impact of its work, regionally, nationally and internationally, broadening perceptions of Let’s Dance International Frontiers, Annual Windrush Day Lecture, Black History Month, BlackChat and Archiving the Past, Reflecting the Future and LDIF+ demonstrating the excellence work born out of diversity.
  • Increasing Serendipity’s audiences through engagement with FE, HE and the public.
  • Creating strong networks of champions and supporters of our work, building deeper relationships and partnerships with key stakeholders, funders and audiences.
  • Ensuring Serendipity has a strong and consistent brand identity and articulates clear and compelling key organisational messages.
  • Supporting the business’ commercial growth targets for its developing product and service propositions.

To Apply

Please email a copy of your CV and a cover letter to Pawlet Brookes, opportunities@serendipity-uk.com with the job title “Marketing and Communications Officer” in the email subject.

Closing date for applications:      23 August 2021

Marketing Officer Job Description

 

Serendipity Connect Membership Coordinator [Part Time – Two Days a Week]

Serendipity is looking to recruit a Membership Coordinator. This post comes at an exciting time in the organisation’s development and will make a significant contribution to achieving Serendipity ambitions.  Our members are at the heart of our work.  We are looking for someone who is passionate about helping our members at every stage of their membership lifecycle including key moments like joining and renewing their membership. You will perform several important roles from setting up and managing the CRM database and integrated elements of our website.  You will act as a first point of contact for our members to support them with requests about their membership.  You will lead our annual renewal run, efficiency and delivers against targets.  The role requires proactive interaction with all members to ensure they are receiving appropriate support and place a high value on membership.

Main Duties and Responsibilities

  • General membership liaison and point of contact, driving membership registrations and sales. Supporting Serendipity’s commercial growth targets.
  • Coordination of two membership networking events a year during Let’s Dance International Frontiers and Black History Month (in person events).
  • Coordinating online in conversations with artists and practitioners.
  • Supporting coordination of press previews, private views, launches and events.
  • Compiling connect monthly newsletters.
  • Compiling Vanguard online magazine twice a year.
  • Establishing discount schemes, offers and incentives for members.
  • Coordinating access to Serendipity’s archive for members.
  • Updating, developing and maintaining online platforms.
  • Developing audience development strategies for membership.
  • Championing, protecting and enhancing the profile of Serendipity and leading on brand management and development.

To Apply

Please email a copy of your CV and a cover letter to Pawlet Brookes, opportunities@serendipity-uk.com with the job title “Serendipity Connect Membership Coordinator” in the email subject line.

Closing date for applications:      23 August 2021

Membership Coordinator Job Description